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Privacy Policy

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Privacy
Policy

This privacy policy sets out how Create Customers Ltd (or ‘Create’, ‘us’, ‘our’ or ‘we’) uses and protects any information that you give us when you use this website.

Create is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this statement.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

We do update this Policy from time to time so please do review this Policy regularly. This policy is effective from May 2015

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Currently we operate an ‘implied consent’ policy which means that we assume you are happy with the usage of cookies on createcustomers.co.uk. If you are not happy, then you should either not use this site, or you should delete Create’s cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.) You can also adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

A file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The following cookies are set by Google Analytics:

_utma content is a randomly generated number and expires after 2 years

_utmb content is a randomly generated number and expires after 30 minutes

_utmc content is a randomly generated number and expires when you close your browser

_utmx content is a randomly generated number and expires after 2 years

_utmxx content is a randomly generated number and expires after 2 years

_utmz content is a randomly generated number and information on how the site was reached (eg direct or via link, organic search or paid search) expires after 6 months

You can find out more about Google’s position on privacy as regards its analytics service at Google Analytics Privacy Overview

Social buttons

Within the site you will see ‘social buttons’ for sites such as, but not limited to, Twitter, Linked In and Facebook. These enable users to share or bookmark the web pages. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Create. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Create’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information.
In some cases these sites will be registering the fact that you are visiting Create Customers, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

For more information on Cookies visit:

ICO; Information Commissioners Office, AboutCookies.org

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

The Data Protection Act 1998 gives you the right to access information held about you by us. This right can be exercised by you in accordance with the Act – an access request will be subject to a fee of £10 towards our costs of complying with your request for the information we hold about you.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible or email us on hello@createcustomers.co.uk. We will promptly correct any information found to be incorrect.